36 Years In Information Technology

(Click on Company name for details)

Retired
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Semi-Retired (2006-Present)

When I am not traveling, I am a part-time Adjunct Instructor at California Lutheran University teaching Web Development in the MBA curriculum.

I am available for other part-time teaching assignments, or Web Development.

Health Net

Vice President, Information Technology Group (2004-2006)

HealthNet

Responsible for all of Health Net’s commercial Western Region Claims, Provider, and Benefit systems, as well as Medicaid (Medi-Cal). Successfully consolidating multiple Capitation Payment systems, Sales support (CRM), Underwriting, Pharmacy Authorizations, Provider Credentialing, IVR, Medical Management, and Print Services Systems into single enterprise-wide solutions.

Vice President, Program Management (2000-2003)

Directed 176 enterprise-wide HIPAA readiness projects for this $10 Billion Managed Health Care Company. Responsibility involved 220+ IT and Business associates with a budget of $45M. Successfully met all compliance dates early, and under budget.

CareFirst

Vice President/CIO, Information Technology

CareFirst

Directed all aspects of Information Technology which included Planning, Budgeting, Staffing, Data Center Operations, Wide and Local area Networks, Applications Development, and Information Management. Annual operating budget of $40M. Responsible for 300 full-time I.T. employees, and an additional 150 contractors & consultants.

BlueCross BlueShield of Georgia

Assistant Vice President, Application Development, Advanced Technology, and Information Management

BCBSGA

Developed mission-critical applications, researched and deployed software engineering Methods and measurement, researched and developed new technology, and developed and deployed a corporate Data Warehouse.

  • Merged two BlueCross and BlueShield plans
  • Developed an I.T. Strategic Plan which was selected as a model by the BCBS national association
  • Researched new Managed Care Systems and converted all HMO business in 18 months.
  • Implemented a paperless environment using imaging in claims processing area
  • Developed a client/server GUI customer service workstation reducing training time by 4 months
  • Built an Information Management / Data warehouse department from the ground up
California Vision Service Plan

Vice President, Information Systems (1982-1985)

VSP

Directed all aspects of Information Technology including Planning, Budgeting, Staffing, Applications Development, and Day-to-Day Operations.

  • Developed nationwide claims clearinghouse for VSPs, improving payment time, accuracy and service
  • Developed new Claims processing systems supporting high-growth environment

Director, Information Systems (1980-1982)

  • Turned around a troubled IT Division by improving service and quality (70% to 99%)
Marriott

Director, Information Systems

Marriots Great America

Designed, developed, and operated the simultaneous startup of two Great America Theme Parks (Santa Clara, California and Gurnee, Illinois) including ground-up construction of facilities and all data processing systems (hardware and software) staffing and training.

  • Designed and directed the complete development and installation of an innovative, fully integrated technical infrastructure and application suite of Theme park business systems
Colonial Parking

Manager, Data Processing

Colonial Parking

  • Turned around a troubled data processing department.
  • Converted entire organization from old accounting machines to a mainframe computer system
NCR

Business Systems Analyst

  • Assisted a myriad of businesses with designing, developing, and installing data processing systems
Education

  • Master of Science (with distinction) in Management Information Systems, American University, Washington D.C., 1974education-AU
  • Bachelor of Arts in Mathematics, University of Maine, Orono, Maine 1967
  • Certificate, Advanced Management, Stanford University, 1983
  • Certificate, Executive management, U.C. Davis, 1982
Military

  • Top Secret Security ClearancemilitaryBronzeStar
  • First Lieutenant, U.S. Army, 1967-1970
  • Outstanding Trainee in Basic Training
  • Honor Graduate in Advance Individual Training (AIT)
  • Distinguished Military Graduate (Top in Class), U.S. Army Artillery O.C.S
  • Graduate U.S. Army Special Warfare School
  • Honor Graduate U.S. Army Defense Language Institute in Vietnamese
  • Bronze Star while serving in Vietnam, 1969-1970
Professional Organizations
msfp_smbus1_01

  • Vice President, Board of Directors of the nation-wide BlueCross BlueShield Association “CIO IT Roundtable” 1998-1999.
  • Member, Board of Advisors for Villa Julie College Graduate Program in MIS 1998-2000
  • Member, Board of Directors, Columbus Aquatic Club, 1990
  • Member, GTEDS Q/CARE Managed Care Users Group Governing Board, 1995
  • President, Carmichael California Swim Team, 1984 & 1985
  • President, San Francisco Bay Area Computer Users Group, 1979
  • Volunteer economics teacher for Junior Achievement, Project Business program 1983 & 1984
Honors and Awards

  • Presented at largest worldwide EDI Conference April 1997 on Healthcare use of the Internet

  • Chosen as a technology leader by a national newsweekly (PC-Week) in an exclusive listing of the top 500 I.T. trend-setter companies. (Fast-Track 500)
  • Chosen for a case study written by a Harvard Professor and a representative of Blue Cross and Blue Shield National Association describing the Strategic Information Systems Plan which I developed for Blue Cross and Blue Shield of Georgia. It was subsequently presented by two distinguished Harvard Professors (McFarland and Applegate) in the summer of 1990 at the Forum for Strategy Development.
  • Presented the leading-edge information system used at Marriott Theme Parks (which I designed and built) at 1978 NCR International User Convention in New Orleans.